Medicine Monitoring Project (MMP)

Organization(s)

National Citizen’s Movement for Free Elections (NAMFREL)

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Basic Project Information

NAMFREL mobilized its nationwide network of volunteers to monitor health service procurement and delivery with the goal of improving access to medicines and service delivery.

Sector

Sub-Sector

Methodology / Approach

Project Summary

Objectives

  • Improve the efficiency in the health service delivery
  • Increase community engagement in health
  • Establish a more transparent and efficient system of procuring and stocking medicines

Summary

Building on their previous commitment with the Department of Health (DOH) to monitor medicine procurement, NAMFREL implemented a two-phase project aimed at improving the efficiency of health service delivery. The first phase was intended to test the methodology and the second to scale it up. NAMFREL’s team mobilized its local chapters and other local NGOs to train and support community volunteer monitors. Once trained, volunteers engaged in monitoring procurement, distribution, storage, and delivery of essential medicines in hospitals and regional Centers for Health Development (CHD). Watching for omissions in the procurement processes and flaws in the distribution chain, volunteers identified issues related to discrepancies in distribution to hospitals and CHDs; availability of medicines and their cost; and inadequacy of storage facilities. During the project’s second phase, NAMFREL introduced three new measures in order to improve the methodology:  a warehouse checklist; a pricing survey; and a process to gather and check hospitals’ and CHDs’ documents. Hospital and CHD principals, as well as the DOH, supported the project from the outset, which increased responsiveness of officers at all levels. After the project ended, NAMFREL continued to mobilize volunteers around health procurement.

*This profile was built using information from http://ptfund.org/

Use of Information Communication Technology

None

Scale

Hospitals and CHDs nationwide

Target Population

Health service users
Results

Results Methodology

Scorecards completed by both government and civil society

Indicators Used

Not available

Reported Results

  • Increased trust in DOH
  • Monitored procurement worth 1.7 Billion Philippine Pesos
  • Improved availability of essential medicines
  • Reduced discrepancies in the delivery of drugs and medicines to hospitals and regional health offices
  • Improved responsiveness of hospitals and regional health offices
  • Increased competitiveness of bidding prices, reflecting  more realistic market prices
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